Made to order, not off the shelf
No two events or awards are the same.
Pricing varies depending on materials, quantities, engraving detail, and production requirements, so we quote each project individually to ensure the best result and value.
Tell us a little about your project and we’ll come back to you with a personalised quote and timeline.
Custom Quote / Order Form
Design Fee Policy
Because every piece is custom-designed, a one-off design fee (typically $50–$200) may apply to cover concept development, proofs, revisions, and preparation of artwork for production.
Design fees vary depending on the size and complexity of the project. For new projects or first-time clients, the design fee is charged prior to design work and may be credited toward the final order if you proceed.
Returning Clients
We value long-term partnerships and proudly work with many returning clients. Pricing reflects current materials, processes, and design standards.
Returning clients receive priority scheduling and loyalty consideration. Minor updates may be included, while new concepts or significant design changes may incur a design fee.
Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime.
Why choose custom rather than off-the-shelf awards?
Custom awards reflect the identity of your event and the effort behind it.
They’re designed to be kept, displayed, and remembered, not discarded.
However, there is also no such thing as “too basic” when it comes to design. If your limited timeframe and budget is calling for a simple wooden engraved trophy or medal design without all the customisation or layers, we still have you covered. Get in touch!
As a locally run business, we love working with and supporting small and emerging businesses. If you have big dreams, then let’s collaborate and make it a reality!
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Every project is different. Materials, quantities, timelines, and design detail all affect pricing.
Quoting individually allows us to recommend the best options for your event, without forcing you into a one-size-fits-all product. -
For most custom items, minimums apply depending on materials and production methods.
We’ll always confirm minimum quantities during quoting. -
Rush timelines may be available depending on capacity and materials.
Priority production may incur additional fees. -
We recommend getting in touch at least 6–10 weeks before your event.
This allows time for design, proofing, production, and delivery. Shorter timelines may be possible depending on scope and availability. 3 months ahead of the deadline is preferable for larger quantities or complex creations. -
Small quantity changes may be possible before production begins.
Once production is underway, changes may not be possible or may affect pricing -
Yes. An upfront design fee may be applicable (for new clients) before design and production. A 50% deposit is required before commencement of any project production.
Final payment is typically required upon completion (before dispatch). We will notify you when the order is ready for delivery or collection.